Privacy Policy for ByteStream Gaming Ltd.
ByteStream Gaming Ltd. ("we," "our," or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us. This includes services such as custom PC builds, high-performance gaming systems, gaming peripheral sales, hardware upgrades & maintenance, esports consultancy, gaming community events, online gaming platform development, and VR/AR gaming solutions.
1. Information We Collect
We collect various types of information, including personal data, to provide and improve our services.
- Personal Data You Provide: This includes information you voluntarily provide when you make a purchase, register for an account, subscribe to our newsletter, participate in a survey, apply for a job, attend an event, or contact us. This may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.
- Technical and Usage Data: When you access our website or online platforms, we automatically collect certain information about your device and your activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Maintain Our Services: This includes processing your orders, providing custom PC builds, managing hardware upgrades, facilitating gaming peripheral sales, and allowing access to our online gaming platform.
- To Communicate with You: To send you order confirmations, service updates, administrative messages, and promotional materials related to our products and services.
- To Improve and Personalize Your Experience: To understand how you use our services and products, to troubleshoot, and to enhance user experience, for example, by recommending relevant gaming systems or peripherals.
- For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activity.
- For Analytics and Research: To perform data analysis, identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our services.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
3. Disclosure of Your Information
We may share your personal data with third parties in certain situations:
- Service Providers: We employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If ByteStream Gaming Ltd. is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
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Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of ByteStream Gaming Ltd.
- Prevent or investigate possible wrongdoing in connection with our services.
- Protect the personal safety of users of our services or the public.
- Protect against legal liability.
- With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.
4. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have certain rights concerning your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
5. Security of Data
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter, submit, or access your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our services are not intended for anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
ByteStream Gaming Ltd.
145 Regent Street, Flat 7
London, Greater London, W1B 5TH
United Kingdom